Sunday, September 6, 2015

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Communication and Technology

ICT (information and communications technology - or technologies) is an umbrella term that includes any communication device or application, encompassing: radio, television, cellular phones, computer and network hardware and software, satellite systems and so on, as well as the various services and applications associated with them, such as videoconferencing and distance learning. ICTs are often spoken of in a particular context, such as ICTs in education, health care, or libraries. The term is somewhat more common outside of the United States.
According to the European Commission, the importance of ICTs lies less in the technology itself than in its ability to create greater access to information and communication in underserved populations. Many countries around the world have established organizations for the promotion of ICTs, because it is feared that unless less technologically advanced areas have a chance to catch up, the increasing technological advances in developed nations will only serve to exacerbate the already-existing economic gap between technological "have" and "have not" areas. Internationally, the United Nations actively promotes ICTs for Development (ICT4D) as a means of bridging the digital divide.

In today's era of modern technology and convenience, communicating via text, e-mail, social networking sites and phone calls have provided convenience and instantaneous communications with those in our world. However, they have their pros and cons within our more intimate and close-knit relationships. So let us look at what some of those are and their affects on them.

Pros - how it can enhance our communication and intimacy

o   It is simply faster in some regards.
o   We can think about what we want to say before we say it.
o   We can edit/revise it before sending the message, thereby ensuring we come across the way we intend.
o   We can send it and the receiver doesn't have to respond right away & vice versa. In this fast-paced world, we can send just enough info that time/schedules allot for between activities, then pick back up when we can get to it. Then again, a problem in our relationships is that we get over involved with some things in life and it can have adverse affects on our relationships.
o   We can communicate covertly/privately, especially when the environment isn't conducive to phone calls.
o   We can forward messages and view other peoples' words verbatim.
o   Communicating/writing can develop our verbal, in-person communications with people later on.
o   We can more easily say what we mean (communicate more accurately), mean what we say (be genuine), but not necessarily say everything we think (filter out the negative/superfluous when necessary).
  • It bridges the gap of long, geographic distances.

Cons - how it hinders our communication and intimacy

  • It can be impersonal.
  • They are just words on a screen and we can't always discern peoples' tone and demeanor. This isn't always consistent across different conversations with the samepeople. It's not always safe to assume that a person's past tone in a prior conversation is the same upon reading someone's current message.
  • When it comes to more meaningful, intimate things that need to be communicated effectively, like serious apologies for more serious transgressions, or deeper messages like expressing one's love with their partner/spouse, the receiver cannot fully grasp the gravity of it.
  • We can't pick up on facial expressions (emoticons might help, but those can be rather cryptic), eye contact, tone, pitch, speed, and body language, etc. (skyping and video messaging excluded, but nothing beats real-time, in person conversing). It's been said that somewhere around 90% of communication is non-verbal, but that's before electronic communication came about. That adage was for when 2 or more people are in each other's presence.
  • We take a lot of humanity out of communicating electronically, yet it has promoted faster connections with groups of people and between individuals. As if we don't have enough problems with communicating these days!
  • It's more difficult to convey compassion.
In sum, communications between people, especially our more intimate relationships, more emphasis should be placed on face-to-face, in person communicating. But electronic communications can enhance our relationships if it's not abused. Effectively communicating with one another is crucial in having great relationships. It fosters a connection with other people - we weren't given the ability to read each other's minds.



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